Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with the tags still attached, and in the original product sleeve. You’ll also need the receipt or proof of purchase.

 

Returns & Exchanges 

To start a return, please visit our Returns & Exchanges page to view our entire return requirements and to find our returns portal. This portal will allow you to generate a return or exchange automatically, create a replacement order for you (if needed), and will provide you with a return label so you can send back the product you received. 

You can always contact us for any further return question at help@superxapparel.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.